Services

The service and administrative staff at WIFO provides the organisational basis, ranging from accounting to dispatch, needed for the smooth operation of a research institute. The staff members also provide important research support services such as data generation, project management and publication of the research results. WIFO service and administrative staff thus play a key role in the achievement of WIFO's strategic goals.

Assistance to the management board

Executive assistants coordinate the information flow to and from the executive management level.

Membership services and assistence of the management board

Staff in this unit is serving as competent contact points for Full Members, WIFO Sponsors and Golden Sponsors of WIFO.

Data Science and Management

The team "Data Science and Management" provides support for WIFO's Research Groups in terms of data access and database maintenance as well as in the acquisition, processing, analysis and evaluation of large and complex data volumes.

Surveys Division

A unit of staff members has specialised in designing and implementing surveys and polls, targeting especially enterprises. The WIFO business cycle survey (WIFO-Konjunkturtest), carried out in cooperation with the European Union, is designed chiefly to yield the latest data on the ongoing business cycle; other surveys are performed within the scope of specific scientific projects, where the questionnaire and survey design are tailored to individual project requirements. The Surveys division accompanies the survey process from the application stage to the final report.

Research Services Division

The Research Service Division supports WIFO's Research Groups in the initiation, application preparation, implementation and documentation of national and international research projects and their results and outputs. The division is coordinated by the staff unit for internal organisation.

Communication and Publishing Division

The media communication of WIFO's research results and the professional response to media inquiries are coordinated by the Public Relations Division. Both printed and digital WIFO publications are managed by the Publishing Unit. This includes, for example, proofreading, coordination of translations, implementation of the WIFO layout, completion of publications, subscriber support, and publication sales. In addition to classic communication formats such as press releases or conferences, the team is also responsible for website content, newsletters, and social media. With graphics and corporate identity, WIFO's visual communication agendas are also bundled in the division.

Library

The WIFO library's main task is to support in-house research by providing published information. The library collects empirical and theoretical literature in economic and statistical publications, focusing mainly on contributions covering Austria, OECD and EU countries. The library is providing literature retrieval services, online access to e-jounrnals, and e-statistics and coordinates interlibrary loan services. Holdings are accessible for external visitors as well. http://koha.wifo.ac.at

Event management, administration of international projects

WIFO's strategic focus on internationalisation has led to an increase in large, complex international projects with a wide range of formal requirements from the tendering process to reporting responsibilities. The unit handling the administrative side of international project regularly screens and monitors all EU calls for tender, and manages the administrative side of proposal submission.

Accounting, payroll services

Accounting and payroll services staff handle and document all payment flows of WIFO. They also have the requisite know-how to draw up typically complex cost reports for international projects.

Facility Management Division

Infrastructural, logistical, commercial and technical tasks are bundled in the Facility Management Division to ensure smooth institute operations.. Reception and telephone services ensure the flow of information by correctly assigning and connecting internal and external inquiries. The kitchen provides the staff of WIFO and WSR with food on a daily basis and takes care of meeting operations. The Expedit not only provides documents, but also handles the workflow with printers as well as mail dispatch and distribution. In addition, Facility Management includes space, energy and security management, the technical implementation of projects, as well as the administration and management of the property and the building. The division also coordinates the selection of suppliers and technical contractors and represents WIFO in proceedings before the building authorities and in dealings with tenants and neighbours.